TheRugsFactory.com - 1 YEAR SATISFACTION GUARANTEED RETURN POLICY!

1 Year - 100% SATISFACTION GUARANTEED! OR YOUR MONEY BACK! J

We want to make sure you are Happy with your Order!

Your Satisfaction is Guaranteed for 1 Full Year!

If for any reason you are not happy with your order within 1 Year!

simply e-mail us at: TheRugsFactory@aol.com

for a Return Authorization Number or Exchange & Address for Returns:

An online receipt or packing slip dated within 1 Year is required for all returns.

Please note that We will accept returns only after a return merchandise authorization has been obtained. Items must be in new condition, unused in original packaging.

Shipping and handling charges cannot be refunded when returning items. All items must be returned only via Tracking Freight Service with Signature Required, UPS, FedEx, DHL, etc.

Some items cannot be returned if opened.

( All rugs are approximate sizes & colors may vary to monitor settings. We cannot take an item back due to size or color variance.)

All returns or exchanges — will be needed to return to manufacturer.

Contact Us by Email for easiest returns.